Effective Date: 20th February 2025
Welcome to Apaka Products Ltd (“we,” “our,” “us”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website, apaka.co.uk, and use our services.
By using our website, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not access or use our website.
1. Information We Collect
We may collect the following types of information:
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Personal Information: Name, email address, phone number, shipping and billing address, payment information, and other details you provide when creating an account, making a purchase, or contacting us.
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Order Information: Details of the products you purchase, order history, and preferences.
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Technical Information: IP address, browser type, device information, operating system, and browsing behavior collected through cookies and similar technologies.
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Communication Data: Records of your interactions with us, including emails, chat logs, and customer service inquiries.
2. How We Use Your Information
We use your information for the following purposes:
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To process and fulfill your orders, including payment processing and delivery.
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To communicate with you about your orders, account, and inquiries.
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To improve our website, products, and services.
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To send you promotional offers, newsletters, and updates (with your consent).
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To comply with legal obligations and protect against fraudulent activities.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
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Service Providers: Third-party vendors who assist us with payment processing, shipping, marketing, and website operations.
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Legal Authorities: When required by law or to protect our rights, safety, or property.
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Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings.
5. Data Security
We implement industry-standard security measures to protect your information from unauthorized access, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
6. Your Rights
Under UK data protection laws, you have the following rights:
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Access: Request a copy of the personal information we hold about you.
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Correction: Request corrections to inaccurate or incomplete information.
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Deletion: Request deletion of your personal information, subject to legal obligations.
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Opt-Out: Unsubscribe from marketing communications at any time.
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Restriction: Request restriction of processing your information in certain circumstances.
To exercise these rights, please contact us at shop@apaka.co.uk
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before providing any personal information.
8. Children’s Privacy
Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us to have it removed.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: sales@apakaproducts.com
Address:
Phone: +44 7833 625747
Thank you for trusting Apaka.co.uk with your personal information. We are dedicated to providing you with a secure and enjoyable shopping experience.